Questions, answered

Only adults aged 18 and over. We may ask for proof of age before we process or hand over any order. We will refuse a sale if we can't confirm your age.

Australian law strictly limits how tobacco products can be advertised, including online. This website tells you about the business itself. To ask about our current range, please get in touch.

Often, yes. Our private sourcing service handles full boxes and particular requests, subject to availability from our suppliers. There's no obligation to buy.

eGift cards are available in $25, $50, $100, $150 and $200 values. They're bought through our online shop and sent by email. Whoever redeems one must be 18 or over to buy tobacco products.

For health and legal reasons we can't accept change-of-mind returns on tobacco products. This doesn't affect your rights under the Australian Consumer Law: if something arrives damaged or isn't as described, contact us and we'll put it right.

Monday to Friday, 9am to 5pm (Adelaide time). Call 0435 107 733 or email orders@theaficionadosvault.com. We aim to reply within one business day.

Call Quitline on 13 7848 or visit quit.org.au for free, confidential support.